ordering & delivery

All orders must be placed in writing if not procured directly on our online store.

Orders can be made with our customer service team, or by email during business hours. 

Orders can be placed on any day of the week and will be processed in the order in which they are received. For information on lead times and delivery dates please refer to Delivery below. Please make sure the email address you provide to us is correct and your mailbox is in proper working order. All order confirmations are sent by email. Please make sure both your billing and delivery addresses are accurate to avoid delays.

Please also note in particular: -

No orders shall be accepted from any persons under the age of 18;

You must ensure that, prior to placing an order, you have checked all relevant details about the products you have selected including product names and codes;

All products are subject to availability.

Acceptance of Order

Your order becomes binding as soon as we have accepted it. Our acceptance of your order is conditional on the availability of the products you have ordered. If any of the products you have ordered are unavailable, or should events occur beyond our reasonable control, we reserve the right to cancel your order. In such circumstances we shall let you know as soon as possible.

Standard Delivery

Lead Time: Fourteen to twenty one business days (14-21) from receipt of payment. In the event of unavailability, lead-time will be provided in writing at our earliest opportunity. Digital+Print & Bespoke+Print products are made to order and lead-times will vary. The lead-time will be provided upon order.

All freight and handling charges (as applicable) include for one (1) delivery only by courier to your nominated address at the time of order. If you are unavailable at the time of delivery (during business hours) and the product is returned to us, you will be charged for additional delivery. A signature will be required for all deliveries to your nominated address and we cannot deliver to Post Office Boxes.

Delays do not constitute a breach of contract by eurowalls™ and is in no way liable for any resulting damages whatsoever. Please note: during public holidays, longer delivery timing will apply. Please contact us during holiday periods for estimated delivery.

Express Delivery

We can provide express delivery within seven to twelve business days (7-12), should the product be in stock with our international supplier. Digital+Print & Bespoke+Print products are not available for Express Delivery. We always do our best to deliver as quoted, however if delays occur beyond our control we will not take responsibility caused by international carriers or customs clearance.